 | Atlantic Divers
Atlantic Divers Forum
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| | | Reg Service |  Sun Mar 30, 2008 7:03 pm by Richard | Ah, the joys of getting your regs serviced 
Latest experience - had “fully serviced” mid Jan 08, cost £72.00. Worked ok on holiday for ten dives, ‘cept octopus started free flowing unless effort adjuster cranked right down (would just about work in an emergency).
Got ‘em home, pressured up and fresh water soaked for several hours. Octopus still naf, and 2/3 pinprick bubble streams showing from diaphragm clamp joint on the first stage. Well - took ‘em back to the shop, enquired if these couple of probs could be sorted before I put them back into storage.
3 weeks later, no sign of regs. Phoned up, spoke to boss. He would “get someone to look into it and call me”. No reply for 3 days. Phoned again, store should have been open, was not. Left message requesting callback ref whereabouts of regs. 2 days, still no reply. Started expecting never to see regs again. Wrote polite letter detailing this nonsense, requesting urgent contact. Noted all reg serial numbers and advised failing any update would be issuing county court claim. Day letter delivered to store, miraculously received call advising regs all done and could be collected, my my what a coincidence…..
There is more, all with the same whiff of bovine by product etc.
Am I the only one? I HATE anyone else touching my regs. Think I am going to take the plunge and start a bit of DIY - sick of being patronised by muppets who couldn’t find their south ends with both hands, let alone trust to service equipment my life depends on…The only thing they’re clever enough to arrange is for it to be pretty difficult buying the necessary parts…
What’s the Forum’s opinion?
Dive safe,
Richard
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